Legal
Privacy Policy
Effective date: 02 July 2026
1. Who We Are
This website is operated for Dr. Jaco Sadler, General Practitioner ("we", "us", "our"). This policy explains how personal information is collected and processed when you use this website.
2. Information We Collect
We may collect the following categories of information:
- Information you provide directly, such as your name, phone number, and email address if you contact us.
- Technical information such as device type, browser type, pages visited, and approximate location data.
- Cookies and analytics data used to understand website performance and visitor behavior.
3. How We Use Your Information
Your information may be used to:
- Respond to enquiries and appointment requests.
- Operate, secure, and improve our website and services.
- Understand website traffic and user interactions through analytics.
- Comply with legal and regulatory obligations.
4. Legal Basis for Processing
Where applicable, we process information based on consent, legitimate interests, and legal obligations, in line with relevant privacy laws including South Africa's Protection of Personal Information Act (POPIA).
5. Cookies and Analytics
This website uses cookies and similar technologies, including Google Analytics, to help us understand usage patterns and improve user experience. Analytics cookies are loaded only after you provide consent through our cookie banner. You can revisit your choice at any time through the Cookie Settings option in the footer.
6. Sharing of Information
We do not sell personal information. Information may be shared with trusted service providers (such as hosting and analytics providers) only when necessary to operate the website or comply with legal obligations.
7. Data Security
We apply reasonable technical and organizational safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We retain personal information only for as long as needed for the purposes described in this policy, unless a longer period is required by law.
9. Your Rights
Depending on applicable law, you may have rights to:
- Request access to personal information held about you.
- Request correction or deletion of your information.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Contact Us
For privacy-related questions or requests, please contact us using the details on our main website page.
12. Updates to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.